Tech Helpline is a free NWAR Member (REALTOR or Affiliate) benefit offering support for hardware, software, networking and digital devices. The best part is you have the choice of contacting their friendly and knowledgeable analysts via phone, e-mail, and online chat. They troubleshoot problems and offer solutions, often by connecting remotely to your computer and fixing it while you relax. They can advise you on hardware and software purchasing, and most importantly, they understand your needs as a REALTOR.
• Instruction for installing and configuring new hardware and software.
• Diagnosis and repair of computer hardware and software issues.
• Advice for purchasing hardware, software and services.
• Basic instruction with major software applications.
• Recommendations for upgrades and updates.
• Advice for performance optimization.
• Troubleshooting network issues.
• No limits on the number of calls or on the length of time per call.
• Experienced, reliable, professional and courteous assistance.
• Assistance in English or Spanish.
• U.S. based analysts located in Orlando, Florida.
Support is available Monday - Friday from 8 a.m. to 7 p.m. and
Saturday from 8 a.m. to 4 p.m. Central Time.
For additional information, please visit: https://ww2.realestateis.com/lp/
NOTE: Please contact the NWAR/GNMLS board office for assistance with RealtyServer/Xposure questions. You can try us for SentriLock or call SentriLock support at 877-736-8745, and for Zipforms/Digital Ink you can try us or call their support at: 800-383-9805.